The Way Home is run by Centrepoint, a UK company. Daniel and Lily founded it together, from Hoi An, Vietnam, but the coaching itself is Daniel’s alone. That means if you’re in the UK, your data does travel to reach us. We’ve set things up properly for that, and you’ll see how below.
When you set up, we collect your name and email, and everything in your intake: things like your weight, height, and body measurements, your sleep and habits, and your goals. As you use the app, we collect your journal entries and voice notes, your weekly check-ins, and your progress photos. We also collect what’s needed to run your day inside the app, like which day you’re on and whether you’ve done today’s action.
To run your coaching. Nothing else. Everything you give us feeds back into what Daniel builds for you: your daily reading, your check-ins, your progress over time.
The coach is built on Daniel’s own material and nothing else. It has no access to the internet, so it can’t look anything up or bring in advice from anywhere else. Anthropic’s AI, Claude, reads your messages to generate the reply. Anthropic deletes what you send and what it replies within 7 days, and never uses it to train their models. The one exception: if a message trips Anthropic’s safety check, meaning it looks like someone might be in danger, that message is kept for 2 years instead of 7 days.
If you attach an image, it’s stored at a web address on the same hosting as the rest of the app. That address isn’t behind a login, so anyone with the exact link could open it, though nobody else has it. Anthropic fetches the image at that address to read it. Notion keeps a count of how many images you’ve sent, not the images themselves.
Your account and your data are hosted on Vercel and stored in Notion, the same as any company built on that infrastructure. Day to day it is Daniel who reads what you share, to run your coaching. If you send a voice note, the audio goes once to Groq, a transcription service based in the US, gets turned into text, and the audio itself is deleted immediately after. It’s never recorded or kept. All of our US-based providers are covered by the UK’s approved safeguards for data leaving the country.
We never sell your data. We never run ads or ad trackers. We don’t run analytics to watch your behaviour beyond what’s needed to make the app work. We never use your journal, voice notes, or images to train an AI model, and neither does Anthropic or Groq.
Only for as long as you’re a client. There’s no separate retention period sitting behind the scenes: the moment you close your account, everything you’ve shared comes out of our systems straight away and is fully cleared, including from trash and backups, within 30 days.
You can ask to see everything we hold on you. You can ask us to correct anything that’s wrong. You can ask us to delete it all, and closing your account does exactly that, straight away. You can ask for a copy of it to take elsewhere. You can ask us to pause using it while a question gets sorted out. You can object to how we’re using it. And nobody here makes automated decisions about you: nothing the coach says changes your rights, your access, or what happens to your data. Those calls are Daniel’s. This notice is how we keep you informed in the first place, and we intend to keep it that way.
Email us first, at privacy@centrepointlifestyle.io. We’ll get back to you within a month. If you’re still not happy, you have the right to complain to the UK’s data protection regulator, the ICO, at ico.org.uk.
18 July 2026. If anything here changes, we’ll tell you.